Restaurants
Software for restaurant groups and busy single sites
Restaurants outgrow a shared inbox quickly: reservations, large parties, a second branch, and delivery promises. We build the booking and branch tools around the service, and we integrate with the POS rather than casually replacing the till.
- Reservation diary
- Guest messaging
- Multi-branch setup
- POS boundary
The floor still matters
A reservation product that the host cannot update in one tap will be abandoned by Friday night. We design for that speed. Dietary notes and table status stay with the booking the guest actually has, and a chatbot is only allowed to confirm what the diary confirms.
Groups
Menus, opening hours, and reservation rules differ by branch. A group login for the owner is not the same as a host login. We separate them so one site’s full book is not editable from another site by mistake.
The floor and the reservation
The first service
- A booking that cannot double-sell a table
- The branch it belongs to
- The guest note the floor will read
After service is calm
- A full delivery marketplace
- A menu bot that changes prices
- Loyalty before the book is trusted
What changes restaurant software
The book
Walk-ins, reservations, and delivery are different queues.
The branch
A group needs one view and a local service that still works at 8 p.m.
The message
A confirmation should match the table you actually hold.
What a restaurant brief needs
- 01
The book
Reservations, walk-ins, or delivery. One queue first.
- 02
The branch
One site, or a group that still serves locally at 8 p.m.
- 03
The hold
How a table is blocked so it cannot be sold twice.
- 04
The note
What the floor must read before the guest sits.
Marks an order reaches the pass
- 01
The kitchen sees it
A ticket arrives as the order, not as a message someone retypes.
- 02
Table and delivery differ
Dine-in and delivery do not share one accidental queue.
- 03
A void is recorded
A cancelled item changes the bill and the stock note together.
- 04
A key item is visible
When something runs out, the order screen can say so.
What we build
Reservation diary
Covers, turns, and a waitlist the host will actually use.
Guest messaging
Confirmations and changes by web or WhatsApp, tied to the booking.
Multi-branch setup
Shared brand, local rules, and a view for the operator.
POS boundary
A clear line between the booking system and the till you already run.
Related reading
Booking
Reservations and appointments that cannot double-sell a slot.
Hospitality
Guest requests, bookings, and the staff tools behind a stay.
AI chatbot development
Website, WhatsApp, and desk bots that know when to stop and hand over.
Inventory
On-hand, reserved, and in transit, with a reason for every change.Questions we hear
Do you build a POS?
A full till, kitchen display, and fiscal device stack is a product category of its own. We do it only when that is truly the gap. Most restaurant work we expect is reservations, guest communication, and branch operations around an existing POS.
Can guests order on WhatsApp?
For a defined menu and a branch that can fulfil it, yes. The bot must not offer items the kitchen has stopped.
Is hotel F&B in scope?
Yes, often as part of hospitality. The hotel page covers the stay. This page covers the service and the diary.