Services

Software services for teams that need a release, not a slide deck

Raab Group builds the systems companies use to sell, operate, and serve customers. Engagements are scoped so a first release arrives quickly, with testing and security still inside the work.

  • First release in scope
  • Review on every slice
  • Security in the schedule
  • Handover included

Choose the page that matches the work

A CRM, a customer app, and a cloud migration are different projects. The pages below describe the kind of system, the decisions that usually matter, and how we run the engagement. If the work spans several of them, start with custom software or talk to us and we will name the first release.

What stays constant across services

We write down who the system is for, what the first release must do, and what is explicitly later. Interfaces, data, and access are designed before a large amount of code depends on a guess. Handover includes how to run, change, and recover the system.

How a services conversation starts

Name in the first meeting

  • The user who has to succeed
  • The date that is actually fixed
  • The system that already holds the record

Leave until the release is real

  • A full catalogue of every future module
  • A stack chosen before the operators are known
  • A promise that every channel launches together

Choices that change the service

01

One product or several

A portal, a mobile app, and an ERP module are three releases unless one of them is clearly first.

02

New record or a view

Building on a system you already trust is smaller than becoming the new source of truth.

03

Who operates it

The handover is part of the service. A stack your team cannot run is not a finished delivery.

Bring this to the first working session

  1. 01

    The user

    Who has to succeed in the first release, in their own words.

  2. 02

    The date

    The constraint that is real: a season, a launch, or a lease.

  3. 03

    The record

    The system or sheet that already holds the truth.

  4. 04

    The no list

    What you already know can wait.

Marks that the first service is real

  1. 01

    A named user

    Someone can point at the person who has to succeed in the first release.

  2. 02

    A date that holds

    The constraint is a season, a launch, or a lease, and the scope was cut to fit it.

  3. 03

    A record we can see

    The sheet or system that already holds the truth was opened, not described from memory.

  4. 04

    A no that stays

    The items left out of this release are still left out when the date gets close.